User Support
Each participating university has a local help desk that can answer your questions regarding how to use SWITCHportfolio. SWITCH itself doesn't provide any first level support. Please use the list below to find the relevant contact:
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Support: Luca Bösch |
Support: cyberlearn@hes-so.ch |
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Support: Paul Raper |
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Support: elearning@ost.ch |
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Support: portfolio-support@switch.ch |
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Les ePortfolios à la HEP-BEJUNE Support: support@hep-bejune.ch |
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Support: Informatik Help Desk PHBern |
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Support: portfolio-support@switch.ch | |
Support: servicedesk@phsg.ch |
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Support: portfolio-support@switch.ch |
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Support: |
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Support: servicedesk@sfuvet.swiss |
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Support: support-its@unibas.ch |
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Support: lms-support@zi.uzh.ch
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Support: portfolio-support@switch.ch |
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Support: servicedesk@zhaw.ch |
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Support: portfolio-support@switch.ch |
General E-Portfolio Resources
SWITCHportfolio is based on the Mahara software. You can find general information about this product on their website. This is also the place where the portfolio community gathers, especially the forum is a good place to look and ask for general help. Additionally you can find a detailed user manual and an extensive wiki.
Customer Support
SWITCH provides a 2nd level support for the institutions that have subscribed the SWITCHportfolio service. The product owners can be contacted under portfolio-support@switch.ch.
eduhub, the national e-learning community, hosts a Special Interest Group E-Portfolio. We highly recommend interested persons to join this group.