Occuring problems with the SWITCHtube Video Service will be listed below as soon as possible. If you think SWITCHtube is not running correctly, please send an email with a describtion of your problem to firstname.lastname@example.org
Today: System is running
History of issues (year to date):
Oct-26-17 Upload Problems
June-27-17 SWITCHtube system moved to a new server, temporarily not available
May-8-17 video uploads stuck because of full disk - uploads delayed
March-29-17 video uploads not possible until about 13:30 due to a problem with the credentials to access the ceph storage
March-28-17 short serive interruption between 8:30 and 9:45am due to Ceph storage cluster update at data center Zurich.
March-15-17 short service interruption between 9:30 and 10:00am due to a problem at the data center in Lausanne
March-7-17 video uploads not woking due to a wrong configuration setting. Please upload the failed video files again.
Jan-3-2017 service interruption (90min) due to some hypervisor failures at the data center in Lausanne
Oct-24-16 short service interruption (30min) due to a power failure at the data center in Zurich
Oct-14-16 service not available due to a network problem. SWITCHtube is up and running again on Friday morning 08:26.
Sept-7-16 video upload and cast2 video playback service interrupted due to switch of servers
May-30-16 restart of transcoding servers, rebuild of search index - upload of new jobs suspended and some jobs delayed
May-12-6 overload of pipeplines due to lot of jobs on the SWITCHcast system - processing of the videos delayed
May-4-16 two times 5min interruption of service around 15h45 and 16h00 because of network problems
April-28-16 back to normal performance - a new cache feature was introduced for videos used in kiosk mode
April-19-16 back to normal performance - repeating requests to a particular video clip was removed
April-18-16 slow performance - investigation ongoing