Occuring problems with the SWITCHtube Video Service will be listed below as soon as possible. If you think SWITCHtube is not running correctly, please send an email with a describtion of your problem to firstname.lastname@example.org
Today: running normally
March-4-2017 Announcment for SWITCHtube service interuption on Saturday, March 4th 2017
The RadosGW will be down for a few hours during this day, as there would be a chance of data inconsistency if we leave it running. This affects all read/write access to the object store exposed via S3 or Swift interfaces.
History of issues:
Jan-3-2017 service interruption (90min) due to some hypervisor failures at the data center in Lausanne
Oct-24-2016 short service interruption (30min) due to a power failure at the data center in Zurich
Oct-14-2016 due to a network problem SWITCHtube was down for several hours until Friday morning 08:26.
Sept-7-2016 video upload and cast2 video playback service interrupted due to switch of servers
May-30-2016 restart of transcoding servers, rebuild of search index - upload of new jobs suspended and some jobs delayed
May-12-2016 overload of pipeplines due to lot of jobs on the SWITCHcast system - processing of the videos delayed
May-4-2016 two times 5min interruption of service around 15h45 and 16h00 because of network problems
April-28-2016 back to normal performance - a new cache feature was introduced for videos used in kiosk mode
April-19-2016 back to normal performance - repeating requests to a particular video clip was removed
April-18-2016 slow performance - investigation ongoing
March-01-2016 System maintenance - service not available between 08:00 and 09:00 CET