Contact

 
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edu-ID Help for end users

Many support questions are covered already on our help page that we first recommend to have a look at in case of problems.
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edu-ID Support contact for universities, service operators and end-users

Our support contact e-mail address is eduid-support@switch.ch where one should get a response within 24 hours during weekdays.

 

edu-ID Mailing Lists

Join the community and stay informed by subscribing to our newsletters.

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edu-ID announce mailing list

Used for general announcements and to receive notificiations of new community events.
Subscribe to eduid-announce@lists.switch.ch by clicking on the link and sending the email.
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edu-ID operations mailing list

Stay informed about new developments, to get important operational news and upcoming changes.
The edu-ID Operations mailing list is mostly aimed at people operating services in the edu-ID infrastructure, i.e. administrators and technical people.
Subscribe to eduid-operations@lists.switch.ch by clicking on the link and sending the email.
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edu-ID service status notifications

Service disruptions and scheduled downtimes are announced on the edu-ID status page on status.eduid.ch. You can also subscribe to this page and get live updates in case of service incidents.
Subscribed to the live updates by going to status.eduid.ch and clicking the subscribe button in the top right corner.

 

edu-ID Blog

rss Visit our blog on identityblog.switch.ch to learn about upcoming developments and detailed technical topics.