Enter one of the valid e-mail addresses stored in your SWITCH edu-ID account and fill in the captcha (sum). Click on "Proceed" and an e-mail with a link that contains a token is sent to you (link is valid for 5 days). Click on the link and enter the new password.
Because of SPAM filters it may take a few minutes until you receive the e-mail.
If you do not receive the e-mail within 10 minutes, please also check your SPAM folder.
No, creating a SWITCH edu-ID account does not automatically create a SWITCHdrive account. You have to login at least once to https://drive.switch.ch so other SWITCHdrive users are able to search for your name and to share data with you.
In most cases, you may just have missed the last step in the onboarding process, which is the registration for this service. If you see the error message that the login has failed, just click the blue link in the error message to register SWITCHdrive. Then try again to login. If this still fails, get in contact with the SWITCHdrive support.
Click here for a detailed description how to register SWITCHdrive.