You need a SWITCH edu-ID Account. You can create one with your AAI-Login at https://cloud-id.switch.ch

Go to https://eduid.ch/web/reset-password/ or click on "Forgot password" on  https://edu-id.switch.ch

Enter one of the valid e-mail addresses stored in your SWITCH edu-ID account and fill in the captcha (sum). Click on "Proceed" and an e-mail with a link that contains a token is sent to you (link is valid for 5 days). Click on the link and enter the new password.

Because of SPAM filters it may take a few minutes until you receive the e-mail.

If you do not receive the e-mail within 10 minutes, please also check your SPAM folder.

As a SWITCHdrive user you can access the service using a web client, desktop and mobile applications. AAI is supported very well for the web client login. On the other hand there is currently no user-friendly AAI integration for the desktop and mobile applications. Therefore we are offering access to SWITCHdrive with the SWITCH edu-ID Account.

With this account it is also possible to use webDAV and future cloud services, which would not be the case if an AAI-Login would be used.

No, creating a SWITCH edu-ID account does not automatically create a SWITCHdrive account. You have to login at least once to https://drive.switch.ch so other SWITCHdrive users are able to search for your name and to share data with you.

In most cases, you may just have missed the last step in the onboarding process, which is the registration for this service. If you see the error message that the login has failed, just click the blue link in the error message to register SWITCHdrive. Then try again to login. If this still fails, get in contact with the SWITCHdrive support.

Click here for a detailed description how to register SWITCHdrive.